Hong Kong JAX Restaurant

13500 Beach Blvd Ste 25, Jacksonville, FL 32224 · Map

33 Admin. complaint

Latest state inspection: Oct. 21, 2026 (Complaint Full)
33 violations (5 high-priority). Administrative complaint recommended: the state may fine the business.

What the inspector found on Oct. 21, 2026

  • High Priority Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Observed employee coming thru back kitchen door from outside and went to prepare food without washing hands
  • High Priority Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee using personal phone and placing in pocket touching clothing and return to preparing food without washing hands
  • High Priority Employee washed hands with cold water. Observed employee washing hands with only cold water at hand wash sink on cook line due to hot water valve is broken and turned off.
  • High Priority Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep shrimp stored over wanton on shelf in walk in cooler. Raw prep chicken stored over raw shell eggs in walk in cooler on shelf. Raw prep pork stored over cooked chicken in in reach in cooler Manager properly stored all items Fixed during the inspection. Repeat violation.
  • High Priority Roach activity present as evidenced by live roaches found. Observed 2 total live roaches in following areas: 1 live on floor in dry storage area near stored bottled beverages 1 stored on box of bottled beverages in dry storage room Following day call back as per District Office
  • Intermediate Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. Manager Ben Chen hired over 30 days with no proof of training. Certification on line with ServSafe shows expired on 1-15-25
  • Intermediate Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Observed hand wash sink in kitchen prep area removed. Observed another hand hand wash sink from cook line was removed and relocated at left side of three compartment sink area. Observed prep tables in kitchen blocking straight access to only hand wash sink on far end of main cook line. Plans on file are from old ownership dated 11-27-17.
  • Intermediate Handwash sink used for purposes other than handwashing. Observed employee using hand wash sink in kitchen to fill pans to prep food
  • Intermediate No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Observed hand wash sink in kitchen prep area removed. Observed another hand hand wash sink from cook line was removed and relocated at left side of three compartment sink area. Observed prep tables in kitchen blocking straight access to only hand wash sink on far end of main cook line. Plans on file are from old ownership dated 11-27-17.
  • Intermediate No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Some new employees with no proof of written agreement
  • Intermediate Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork dumplings in walk in cooler not date marked. Manager stated was prep on Monday
  • Intermediate Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Hand wash sink on cook line with hot water valve is broken and turned off. Repeat violation.
  • Basic Carbon dioxide/helium tanks not adequately secured. Single CO2 tank not secured at soda bib station.
  • Basic Cardboard used to line food-contact shelves. Card board under microwave on cook line
  • Basic Ceiling tile missing. Over stored soda bib area in kitchen
  • Basic Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tiles with stains and dust build up in kitchen
  • Basic Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee open plat ice drink water bottle stored on prep table near food
  • Basic Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal phone stored on prep table next to food Employees personal belongs stored next to food at dry storage area and in kitchen
  • Basic Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee with bracelet on wrist preparing food in kitchen
  • Basic Employee with no beard guard/restraint while engaging in food preparation. Employee on cook line with facial beard preparing food with no beard guard
  • Basic Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint. Employee put on hat Fixed during the inspection.
  • Basic Equipment in poor repair. Multiple reach in cooler with torn gasket Repeat violation.
  • Basic Floor area(s) covered with standing water. Under fish tank in dining room area
  • Basic Floor soiled/has accumulation of debris. Under cooking equipment
  • Basic Food stored on floor. Case of fry oil stored on floor in kitchen Repeat violation.
  • Basic Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple reach in cooler with soiled gasket Hood filters with grease build up Repeat violation.
  • Basic Reach-in cooler interior/shelves have accumulation of soil residues. Interior reach in freezer and reach in cooler with food debris
  • Basic Ripped/worn tin foil used as shelf cover. On cook line prep shelf area near microwave
  • Basic Stored food not covered. Food uncovered in reach in freezer
  • Basic Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed produce stored over stored prep vegetables on shelf in walk in cooler. Moved by manager. Fixed during the inspection.
  • Basic Walk-in cooler/freezer shelves with rust that has pitted the surface. Walk in cooler shelves with rust
  • Basic Wall soiled with accumulated grease, food debris, and/or dust. Wall soiled in kitchen area Repeat violation.
  • Basic Wet mop not stored in a manner to allow the mop to dry. Wet mop stored on floor near fish tank in dining room area Wet mop stored on outside patio dining room table. Manager properly stored all items Fixed during the inspection.

From the Florida Division of Hotels and Restaurants inspection report. Read the state's report.

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Inspection history

DateViolationsResult
Oct. 21, 2026 33 Admin. complaint Administrative complaint recommended Complaint Full · 33 violations (5 high-priority) (5 high-priority, 7 intermediate, 21 basic) · State report
  • High Priority Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Observed employee coming thru back kitchen door from outside and went to prepare food without washing hands
  • High Priority Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee using personal phone and placing in pocket touching clothing and return to preparing food without washing hands
  • High Priority Employee washed hands with cold water. Observed employee washing hands with only cold water at hand wash sink on cook line due to hot water valve is broken and turned off.
  • High Priority Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep shrimp stored over wanton on shelf in walk in cooler. Raw prep chicken stored over raw shell eggs in walk in cooler on shelf. Raw prep pork stored over cooked chicken in in reach in cooler Manager properly stored all items Fixed during the inspection. Repeat violation.
  • High Priority Roach activity present as evidenced by live roaches found. Observed 2 total live roaches in following areas: 1 live on floor in dry storage area near stored bottled beverages 1 stored on box of bottled beverages in dry storage room Following day call back as per District Office
  • Intermediate Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. Manager Ben Chen hired over 30 days with no proof of training. Certification on line with ServSafe shows expired on 1-15-25
  • Intermediate Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Observed hand wash sink in kitchen prep area removed. Observed another hand hand wash sink from cook line was removed and relocated at left side of three compartment sink area. Observed prep tables in kitchen blocking straight access to only hand wash sink on far end of main cook line. Plans on file are from old ownership dated 11-27-17.
  • Intermediate Handwash sink used for purposes other than handwashing. Observed employee using hand wash sink in kitchen to fill pans to prep food
  • Intermediate No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Observed hand wash sink in kitchen prep area removed. Observed another hand hand wash sink from cook line was removed and relocated at left side of three compartment sink area. Observed prep tables in kitchen blocking straight access to only hand wash sink on far end of main cook line. Plans on file are from old ownership dated 11-27-17.
  • Intermediate No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Some new employees with no proof of written agreement
  • Intermediate Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork dumplings in walk in cooler not date marked. Manager stated was prep on Monday
  • Intermediate Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Hand wash sink on cook line with hot water valve is broken and turned off. Repeat violation.
  • Basic Carbon dioxide/helium tanks not adequately secured. Single CO2 tank not secured at soda bib station.
  • Basic Cardboard used to line food-contact shelves. Card board under microwave on cook line
  • Basic Ceiling tile missing. Over stored soda bib area in kitchen
  • Basic Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tiles with stains and dust build up in kitchen
  • Basic Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee open plat ice drink water bottle stored on prep table near food
  • Basic Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal phone stored on prep table next to food Employees personal belongs stored next to food at dry storage area and in kitchen
  • Basic Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee with bracelet on wrist preparing food in kitchen
  • Basic Employee with no beard guard/restraint while engaging in food preparation. Employee on cook line with facial beard preparing food with no beard guard
  • Basic Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint. Employee put on hat Fixed during the inspection.
  • Basic Equipment in poor repair. Multiple reach in cooler with torn gasket Repeat violation.
  • Basic Floor area(s) covered with standing water. Under fish tank in dining room area
  • Basic Floor soiled/has accumulation of debris. Under cooking equipment
  • Basic Food stored on floor. Case of fry oil stored on floor in kitchen Repeat violation.
  • Basic Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple reach in cooler with soiled gasket Hood filters with grease build up Repeat violation.
  • Basic Reach-in cooler interior/shelves have accumulation of soil residues. Interior reach in freezer and reach in cooler with food debris
  • Basic Ripped/worn tin foil used as shelf cover. On cook line prep shelf area near microwave
  • Basic Stored food not covered. Food uncovered in reach in freezer
  • Basic Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed produce stored over stored prep vegetables on shelf in walk in cooler. Moved by manager. Fixed during the inspection.
  • Basic Walk-in cooler/freezer shelves with rust that has pitted the surface. Walk in cooler shelves with rust
  • Basic Wall soiled with accumulated grease, food debris, and/or dust. Wall soiled in kitchen area Repeat violation.
  • Basic Wet mop not stored in a manner to allow the mop to dry. Wet mop stored on floor near fish tank in dining room area Wet mop stored on outside patio dining room table. Manager properly stored all items Fixed during the inspection.

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See every restaurant inspection in 32224 →

Inspection results are from Florida DBPR's public food service inspection data and are updated every morning. High-priority violations are those that could directly contribute to foodborne illness or injury. An inspection is a snapshot of one visit, and many problems are fixed on the spot. To see the official report, search this business on DBPR's license and inspection lookup (license 2614198). Search another restaurant.