Volunteers assist at a food bank Photo: Petty Officer 3rd Class Robert Brazzell / Wikimedia Commons (public domain)

Help Guide for Northeast Florida

Food, bills, housing, health care, crisis support, seniors and veterans, with official links.

Where to turn for food, bills, housing, health care, crisis support, seniors and veterans in Duval, St. Johns, Clay and Nassau counties. Every listing links to the organization's own page, where we read the details. Phone numbers and rules change, so call or check the page before you go.

In an emergency, call 911. For a mental health crisis, call or text 988. For help finding any service, dial 2-1-1.

Food

Feeding Northeast Florida: Find Food Now

A map of free groceries and hot meals at about 500 partner food pantries, soup kitchens, shelters and mobile distributions in Clay, Duval, Nassau and St. Johns counties and others. You can filter for places open today. Groceries are handed out at local pantries, not the warehouse, and hours change, so call ahead.

Search by address or ZIP code on the page.

Official page

SNAP food assistance (ACCESS Florida)

Florida uses one application for food assistance (SNAP), temporary cash assistance and Medicaid. You can apply, maintain or check benefits any time through the MyACCESS portal. Each program has its own eligibility rules.

Customer Call Center (850) 300-4323. Florida Relay 711.

Official page

WIC (county health departments)

Healthy foods, nutrition education, breastfeeding counseling and referrals for health care at no cost to eligible families, through the Florida Department of Health in Duval and St. Johns counties.

See the county health department numbers below.

Official page

Bills and one number for everything

211 Northeast Florida (United Way)

A 24/7 helpline for health, human and social services, with referrals to community resources and crisis intervention. It is free to all Northeast Florida residents.

Dial 2-1-1 or (904) 632-0600. Text "Hello" to 211904.

Official page

Housing

Jacksonville Housing (Housing Choice Voucher and Public Housing)

Rental help for low-income families, the elderly and people with disabilities in Duval County. The agency's page says its waiting lists have been closed since May 31, 2023, and that it is not accepting applications. Call to ask about changes or other affordable housing.

(904) 630-3810. 1300 N. Broad St., Jacksonville. Monday to Friday, 8 a.m. to 5 p.m.

Official page

Clara White Mission

No-cost workforce training for adults 18 and older who are experiencing homelessness, veterans, or people seeking a second chance.

(904) 354-4162. 613 W. Ashley St., Jacksonville.

Official page

Health

Florida Department of Health in Duval County

County health department, including WIC.

(904) 253-1000

Official page

Florida Department of Health in St. Johns County

County health department, including WIC and birth certificates.

(904) 506-6081

Official page

Florida Department of Health in Clay County

County health department. Its site has a form to connect you with help for health care needs.

(904) 529-2800

Official page

Florida Department of Health in Nassau County

County health department. It keeps a special-needs evacuation registry for residents with mental or physical limitations and no other way to evacuate.

(904) 875-6100

Official page

Medicaid

Apply on the same single Florida application as SNAP (see Food). Medicaid has its own eligibility rules.

(850) 300-4323

Official page

Crisis and safety

988 Suicide & Crisis Lifeline

Free, confidential support 24 hours a day for anyone with mental health struggles, emotional distress or alcohol or drug use concerns. Call, text or chat.

Call or text 988. Chat at 988lifeline.org.

Official page

Florida Abuse Hotline

Takes reports 24 hours a day of known or suspected abuse, neglect or abandonment of a child, and abuse, neglect or exploitation of a vulnerable adult. If a child or adult is in immediate danger, call 911.

1-800-962-2873. Online reporting on the page.

Official page

211 Northeast Florida

Crisis intervention and referrals, listed above.

2-1-1

Official page

Seniors

Elder Source, the Area Agency on Aging of Northeast Florida

One of Florida's Aging and Disability Resource Centers, a coordinated system for information and access to services for older adults. The numbers below are as the Florida Department of Elder Affairs lists them.

(904) 391-6600 or toll free (888) 242-4464. State Elder Helpline 1-800-963-5337.

Official page

Veterans

Veterans Crisis Line

Support for veterans, service members, National Guard and Reserve members, and people who support them. You do not have to be enrolled in VA benefits or health care.

Dial 988 and press 1. Text 838255.

Official page

St. Johns County Veterans Services Office

Helps veterans and their dependents apply for federal and state benefits, including claims and appeals.

(904) 209-6160. 200 San Sebastian View, St. Augustine.

Official page

About this guide

Jax Times checked each listing on the organization's own website on Oct. 31, 2026. We left out programs we could not confirm, so this is a starting point, not a complete directory. Jax Times does not run any of these services and is not paid to list them. If a listing is out of date, tell us and we will fix it. For help finding anything not listed, dial 2-1-1.

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